Last Updated: October 7, 2025

Introduction

Norman Frederick LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (normanfrederick.com), use our services, or communicate with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Contact us through our website contact form, email, or phone

Request a consultation or services

Subscribe to our newsletter or communications

Engage us for business technology services

This information may include:

Name and business name

Email address

Phone number

Mailing address

Business information and technology infrastructure details

Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

IP address

Browser type and version

Operating system

Referring website

Pages viewed and time spent on pages

Date and time of visits

This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support

Deliver, maintain, and improve our services

Send you technical notices, updates, and administrative messages

Communicate with you about services, projects, and business matters

Provide quotes and proposals for technology services

Process transactions and send related information

Monitor and analyze trends, usage, and activities

Detect, prevent, and address technical issues

Send marketing communications (with your consent where required)

Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, such as:

Web hosting providers

Email service providers

Technology vendors necessary to deliver our services

Payment processors

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to protect your information.

Business Transfers

If Norman Frederick LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, subpoena, or government agency).

Protection of Rights

We may disclose information when we believe it is necessary to:

Comply with applicable law, regulation, or legal process

Protect the rights, property, or safety of Norman Frederick LLC, our clients, or others

Enforce our terms and conditions

Prevent fraud or illegal activity

Client Project Information

When providing technology consulting and implementation services, we may have access to your business systems, data, and confidential information. We treat all client information with the strictest confidence and:

Access client systems only as necessary to provide contracted services

Do not disclose client information to third parties without explicit permission

Implement appropriate security measures to protect client data

Delete or return client information upon project completion or as requested

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure socket layer (SSL) encryption for data transmission

Restricted access to personal information to employees and contractors who need it

Regular security assessments and updates

Secure storage of physical and electronic records

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

Contact inquiries: Until resolved, then up to 2 years

Client project information: Duration of engagement plus 7 years for business records

Marketing communications: Until you unsubscribe or request deletion

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You may request access to the personal information we hold about you and request corrections to any inaccurate information.

Deletion

You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations to retain information).

Opt-Out of Marketing

You may opt out of receiving marketing communications from us by:

Clicking the "unsubscribe" link in any marketing email

Contacting us directly at the information provided below

Adjusting your communication preferences

Do Not Track

Some web browsers have a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

For material changes, we will provide notice by:

Posting a prominent notice on our website

Sending an email to the address you have provided (if applicable)

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Norman Frederick LLC
1422 S 25th St
Saginaw, MI 48601
Phone: (989) 272-3441
Email: [insert email address]

Consent

By using our website or services, you consent to the collection and use of information as described in this Privacy Policy.